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Let's not kid ourselves: Nobody likes reading the fine print. But when real money and personal data are involved, the fun stops. At 1win Germany, we don't just take the subject of security seriously, we live it. As a modern Crypto Casino, we know exactly that trust is the hardest currency on the web. That’s why we don’t want to bore you with incomprehensible legal gibberish here, but rather show you openly and transparently what happens behind the scenes. Our 1win Privacy Policy is there to give you a good feeling while you play.
After all, this is about your privacy. We often go a step further than the laws require of us, simply because we believe that’s fair. We use technology that would make even banks jealous to ensure that your data stays in our vault and doesn't end up on the street. Sit back and find out how we at 1w ensure that your gaming enjoyment remains safe.
To keep everything running smoothly with your game, we can’t manage entirely without data. It's like checking into a hotel: No ID, no key. But don't worry, we aren't data hoarders. We only collect what is truly necessary to offer you a cool experience and ensure that everything is above board. We distinguish here between the info you give us yourself and technical things that run in the background. Here is a concrete list of what we collect and why it’s good for you: Who you are (Identification Data): Name and date of birth. Sounds banal, but it's important so we know you are over 18. Youth protection is sacred to us. The direct line (Contact Info): Your email and number. Not for spam, but so we can help you if you ever forget your password or your account needs verification. Where the money flows (Financial Data): Especially important in a Crypto Casino – your wallet addresses or deposit details. This is the only way winnings actually land with you. Tech stuff (Technical Data): IP address or which mobile phone you use. This helps us display the site perfectly for your device so nothing lags. Your play style (History): What did you bet on? We save this to resolve disputes or to give you bonuses that really suit you. Just view this data as building blocks for a safe house. They help us keep fraudsters out and give money laundering no chance. And one thing we promise you solemnly: We do not sell your data to any advertising companies. Your info stays at 1win, period.
Transparency also means for us that you know when we delete your data again. We hoard nothing for eternity. In a Crypto Casino, everything has to move fast, but security needs order. That’s why there are clear rules regarding how long something stays on our servers.
To give you full clarity, we’ve summarized it clearly here:
|
Data Type |
Why we do it |
When we delete it |
|
Your Profile |
So you can log in and play |
When you leave + 5 years buffer |
|
Money Transactions |
So deposits and withdrawals at 1w are traceable |
10 years (unfortunately the law, we can’t do anything about that) |
|
Your questions to us |
So support learns and helps you better |
2 years after the problem is solved |
|
Cookies |
For bonuses and so the site recognizes you |
Until you delete them or max. 12 months |
This table is basically our promise to you. We only keep things as long as it truly makes sense or the legislature forces us to. As soon as the deadline expires, we push the big delete button. You should feel free with us, not like you're in an archive.
Please never forget: It is your data. You are in the driver’s seat with us. The 1win Privacy Policy is not a gag order, but a partnership. Thanks to modern laws and our philosophy, you have a whole range of rights that you can use at any time. We have built processes to make this as easy as possible for you – without the paperwork.
This is what you are entitled to at any time:
Show me everything (Access): You want to know what we know about you? Just ask us, and we put the cards on the table.
Correct me (Rectification): Has your number changed or did we make a typo? Let us know, we'll fix it immediately.
Forget me (Deletion): You have the right to say "Delete everything". If no laws speak against it, we make your data unrecognizable.
Don't bug me (Objection): No desire for ads? One click or a message is enough, and we leave you alone.
Data to go (Portability): If you want your data to use it elsewhere, we give it to you in a format that you can work with.
We take this really seriously. If you write to us, no robot answers, but our data protection team. We want you to feel safe at 1w, which is why we don't make it rocket science if you want to use your rights.
Especially when it comes to cryptocurrencies, the internet is sometimes like the Wild West. But see us as your sheriff. Our 1win Privacy Policy relies on technology that makes attackers despair. When data flows between you and us, it is so strongly SSL encrypted that no one can read along. We have digital walls (firewalls) and alarm systems (intrusion detection) that are awake around the clock. We are particularly proud of how we secure crypto balances – the majority lies in so-called "Cold Storages", i.e., offline, where no hacker in the world can get to.
Sure thing! Just drop a quick line to our support. We just check quickly if it's really you (safety first), and then we send you an overview. Very uncomplicated.
Safer than in Fort Knox. Since we are a specialized Crypto Casino, we know how sensitive that is. We store the address encrypted and use it really only to send you your winnings. Nobody else gets to see it.
Yes and no. There are a few technical cookies without which the website would fall apart. But the marketing things for ads? You can switch those off in your browser. The site will still run, maybe just a little less personally tailored to you.